At Donaldson Heating and Air Conditioning we believe in standing behind everything that we do. To do this, we offer some of the best guarantees and warranties in the industry.
Donaldson Heating and Air Conditioning True Care Warranty
Donaldson Heating and Air Conditioning is a family owned and operated business. We believe that all of our customers deserve to be treated like a close family member. Because of this, we have created our True Care warranty package which can be included with the purchase of a Trane system. This program includes,
Installation of a Quality Trane furnace and air conditioner
15 years of full company backed parts and labour warranty
Lifetime maintenances provided for the system
Lifetime annual filter replacement
Lifetime battery replacement
We are excited to be able to offer this market leading coverage of your next HVAC system. Contact us for more information regarding our True Care program.
1 Year Parts Replacement Guarantee
As HVAC systems start to fail, and components need to be replaced, you want to be sure that you are investing your money well, and in the correct components. That’s why we back up all of our replacement parts with a 1 year replacement guarantee. You should never have to worry if that part you’ve had replaced will correct the problem or fail again. Let us take the worry off your shoulders. If a part that we have replaced fails within the first year we will replace it free of charge. No diagnostic, no deductible.
90 Day Warranty on Diagnostic and Maintenance
We know that you work hard for your money. That you want to be sure when you have to spend it, that you’re spending it where it matters. At Donaldson Heating and Air Conditioning we have brought together well trained, highly skilled technicians that will perform industry leading maintenances and accurately diagnose your system when things do go wrong. We are so sure of this, that we back it up with a 90 day warranty. If your system has a problem within 90 days of us performing a maintenance or diagnostic, we will return to diagnose the problem at no charge.
5 and 10 Year Parts and Labour Warranties
The last thing you should have to worry about in your busy life is the reliability of your new HVAC system. At Donaldson Heating and Air Conditioning we offer 5 and 10 year warranties on all of our equipment as an add on to help ensure that if something does go wrong, you know its covered.
Please call for further information regarding our guarantees and warranties.